Skip to main content

Documentation Index

Fetch the complete documentation index at: https://docs.spacemedia.uk/llms.txt

Use this file to discover all available pages before exploring further.

Support Settings

Support settings define where end users should go when they need help inside the branded portal.

Fields

FieldValidation and behavior
default_support_emailRequired email address, max 255 characters.
default_support_phoneOptional phone number in an accepted phone format, max 20 characters.
default_contact_form_urlOptional URL for the organization contact form.
default_help_center_urlOptional URL for the organization help center.

User experience

The dashboard uses these values in customer-facing support surfaces. They are organization-level settings, not per-user API fields.

Support policy

If a payment, release, or SSO issue is reported, collect the organization domain, affected user email, endpoint name, timestamp, and sanitized response body. Do not collect secrets or bearer tokens.