Brand Settings
Settings > Brand Settings is where you configure the platform your customers see. It is admin-only, and each section on the left of that page has its own guide here.
The sections
| Section | What it controls | Guide |
|---|---|---|
| General Settings | Brand name, logo, currency, default label, feature toggles, social links | Read |
| Languages | Which languages your portal offers and the default for new users | Read |
| Payment Options | Stripe, PayPal, and Airwallex credentials and what each gateway handles | Read |
| Domain Setup | Your custom domain, ownership proof, and DNS connection | Read |
| Email Setup | Sender name, sender address, and email authentication records | Read |
| Support Settings | The support email, phone, contact form, and help center your users see | Read |
| SSO Identity Settings | SpaceMedia as the login provider for an app you own | Read |
| SSO Consumer Settings | An external identity provider as the login for your portal | Read |
| JWT SSO (Zendesk) | Signed handoff into your Zendesk help desk | Read |
| Terms of Services | Your terms content | Read |
| Privacy Policy | Your privacy content | Read |
Suggested order
Domain first, because DNS propagation is the only part you cannot rush.
- General Settings and Languages, which are editable even during the trial.
- Domain Setup, so propagation runs while you work on everything else.
- Email Setup, which needs a connected domain before it will save.
- Payment Options, then define what you sell under Settings > Upgrades.
- Support Settings, Terms of Services, and Privacy Policy before you open registration.
- SSO sections only if you are connecting an external login system.
What is locked during the trial
Until a card is authorized to start the 30-day free trial, these sections are read-only: Payment Options, Domain Setup, Email Setup, Support Settings, all three SSO sections, Terms of Services, and Privacy Policy.
Release submission is blocked for the same reason. You can build a release and run the readiness checks, but submitting it returns "Authorize a card and start the 30-day free trial before submitting releases." until the trial is started.
General Settings and Languages stay editable, so you can prepare your branding before committing.
What is not here
| Looking for | It lives in |
|---|---|
| Dashboard colors, fonts, and layout | Settings > Theme Editor (guide) |
| The design of outbound emails | Settings > Email Theme (guide) |
| Membership and pay-per-release prices | Settings > Upgrades |
| Staff accounts and permissions | Settings > Members (guide) |
| API credentials | Settings > DDEX Gateway (guide) |
| Your own password, 2FA, and sessions | Settings > Account Settings |
Gateway secrets, OAuth client secrets, and JWT secrets are masked once saved and are never shown again. Leaving a secret field empty when you re-save keeps the stored value, so you only need to re-enter one when you are deliberately rotating it. Never paste a live secret into a support ticket or screenshot.
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Dashboard Tour
A map of the SpaceMedia Enterprise admin dashboard: what every sidebar area does, which add-on or permission unlocks it, and where to go for each daily task.
General Settings
Set your brand name, logo, commercial currency, default label name, and the registration and upgrade toggles that shape how your SpaceMedia portal behaves.