This release gives new organizations a clearer path from trial activation to live operations. It also adds guarded DDEX workflows, more actionable conversion reporting, and a more navigable documentation experience.
What shipped
- New organizations can start a 30-day activation trial with card authorization, see the end date and activation fee in Billing, and cancel automatic activation before the trial ends.
- Authorized organization and system teams can request and review DDEX connections, complete readiness checks, monitor messages and acknowledgements, and activate approved connections.
- Lead tracking now shows activation stages from card authorization through payment, while analytics follows the lead-to-release funnel and highlights its largest conversion drop.
- Analytics can separate human traffic from automation and filter by broader date ranges and user types.
- Release reviewers can create missing tenant artists during quality control, while role editing prevents organization administrators from changing their own access.
- Users recover more reliably from temporary loading failures and incomplete two-factor sign-in, and the documentation site now offers clearer endpoint navigation, separate changelogs, and theme controls.
Operational impact
- Onboarding teams can manage trial access and identify payment action before a workspace becomes locked.
- DDEX operators have visible review and readiness gates before live transport is enabled.
- Growth teams can identify where prospects stall between lead capture and release submission.
- Support teams should see fewer manual recovery cases for interrupted sessions and page loads.
This release tightens the daily catalog correction workflow from metadata entry through redelivery. It also gives support and email operations clearer organization-scoped context without weakening tenant boundaries.
What shipped
- Release and track editors now separate primary, featured, and contributor artist credits more clearly.
- Authorized teams can update selected delivery stores and queue supported catalog changes for redelivery.
- Optional legal-name checks flag suspicious artist and contributor names while preserving plausible international names.
- Email operations now share one template catalog with delivery controls and clearer automation-readiness checks.
Operational impact
- Catalog teams can correct credits and delivery scope with fewer manual support handoffs.
- Support agents see safer organization-scoped release and ticket context while tenant data remains isolated.
- Teams should review artist roles and selected stores before submitting a redelivery request.
Release reviewers can now investigate, edit, and resolve more issues from one workspace. Organization email and distribution controls also expose clearer status and attribution information.
What shipped
- Release review gained a more complete metadata and track editor with scoped change-request fields.
- Reviewers can inspect activity history, preview linked artist profiles, and play catalog audio without leaving the workflow.
- Organization email automation gained a command center, delivery metrics, and safer sender fallback rules.
- Distribution channel lifecycle states are visible to organization teams and protected by tenant-specific policy.
Operational impact
- Review teams have more evidence available before approving or returning a release.
- Support and onboarding views show clearer lead, user, source, and page attribution.
- Organization admins can identify sender or distribution-state problems earlier in the process.
Organization administrators have more direct control over delivery changes, while new workspaces receive clearer onboarding guidance. Branding and account-management safeguards now behave more consistently across tenant domains.
What shipped
- Organization admins gained takedown, redelivery, and delivery-history controls for supported releases.
- Trial workspaces now show onboarding progress, readiness signals, and clearer next actions.
- Tenant branding controls browser metadata and login handoffs more consistently.
- Registration and organization-management screens show clearer validation errors and enforce role-safe editing.
Operational impact
- Delivery teams can resolve supported catalog actions without relying on hidden system workflows.
- New organizations can see what remains before their workspace is ready for production.
- Sender setup remains usable during provider verification delays while unsafe sender identities stay blocked.
This release adds a lower-friction sign-in option and consolidates operational quality signals. It also improves acquisition attribution for enterprise onboarding without changing tenant access boundaries.
What shipped
- Email-code login is available as an additional sign-in path.
- Quality dashboards expose organization and production health signals with exportable results.
- The QA command center gives system operators a consolidated view of actionable platform findings.
- Google Ads consent, enhanced conversion tracking, and offline attribution were added to the enterprise onboarding funnel.
Operational impact
- Users can choose an authentication path that does not require remembering a password.
- Operations teams can export quality results and prioritize issues from one dashboard.
- Trial onboarding now provides clearer conversion and readiness reporting for growth teams.
Analytics and export workflows now provide a broader operational picture across users, releases, tracks, and communication activity. Delivery automation also reports cases that require human attention more explicitly.
What shipped
- Web analytics gained system dashboards, visitor activity, and dedicated user, email, release, and news views.
- Organization exports now include artists, tracks, linked media, and migration fields in spreadsheet-friendly UTF-8 files.
- Organization records gained a dedicated tracks view for catalog operations.
- Release delivery automation reports manual-attention states and supports a safer all-store submission fallback.
Operational impact
- Operations teams can investigate catalog and audience activity without combining several partial exports.
- Migration teams receive more complete, consistently encoded catalog data.
- Checkout dialogs and tenant login handoffs are more accessible and reliable across supported devices.
Billing and organization operations now expose more recovery actions directly to authorized users. Delivery history and identifier tools provide better context for repairing catalog mappings.
What shipped
- Billing gained saved-card management and clearer setup-fee checkout recovery.
- Organizations gained delivery-history views, store-mapping repair tools, and UPC or ISRC import actions.
- Payout setup and payment-method dialogs were improved for mobile and accessibility.
- Bulk distribution and organization-management controls expanded for authorized administrators.
Operational impact
- Billing teams can recover more incomplete setup flows without restarting checkout.
- Catalog operators can investigate store mappings before applying repair or import actions.
- Domain setup now presents verification guidance and status steps in a more actionable sequence.
Email production moves into a reusable, branded workflow with safer testing and clearer ownership. Related system settings and operational views are grouped into more discoverable product areas.
What shipped
- The email template studio added live preview, organization branding, test sends, and audience-based template groups.
- System settings gained dedicated areas for email configuration and copyright-detection controls.
- Organization teams gained SonoSuite delivery history and job-operation views.
- The dashboard added an authenticated platform-feedback workflow for product ideas and problems.
Operational impact
- Email teams can validate branded messages before sending them to a real audience.
- Operators can inspect delivery jobs and history without moving through unrelated settings.
- Account settings and billing navigation are consolidated into clearer product sections.
The dashboard shell now handles tenant branding, sessions, and impersonation transitions more reliably. Catalog creation uses stable artist references and communicates successful actions more clearly.
What shipped
- The modern dashboard shell gained more reliable session recovery, tenant branding, and impersonation handoffs.
- Password fields gained visibility controls and forms received clearer responsive layouts.
- New organizations receive the free membership plan by default when eligible.
- Release and track workflows use stable public artist references with clearer creation notices.
Operational impact
- Users encounter fewer dead ends when sessions refresh or organization context changes.
- Catalog teams can identify artists consistently across release and track workflows.
- Media fallbacks, organization logos, and remote cover previews behave more reliably across tenant domains.
Reports processing and add-on administration now have dedicated product surfaces. The change gives organization teams clearer progress information and a more focused way to manage optional platform capabilities.
What shipped
- A native reports-processing dashboard shows report imports, processing progress, and current states.
- The add-on marketplace received a refreshed browsing and management experience.
- Product navigation separates reporting operations from optional capability management.
Operational impact
- Reporting teams can identify whether an import is queued, processing, complete, or needs attention.
- Organization administrators can review and manage add-ons from a dedicated marketplace surface.
- Support teams have clearer locations to reference when guiding users through either workflow.
